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U-verse eligability

Dear Sir/ Maam, When the vrad was turned up in our neighborhood I applied for a u-verse triple pack. At the time I applied for it I was told that I would have to cancel the order. Shortly after that my home went from "green" status to "red" status and I was told u-verse was not availiable. Two of my

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Fiber optics installed in neighborhood -

I am asking you to PLEASE, not dig up my garden to place the fiber optic box. Actually, I was OK with it when the contractors showed me the space where my box would be installed. It didn't interfere very much but as I walked around the corner to remove weeds, they had marked another section for a se

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Long Time ATT customers need DSL so they can get Cell Phone booster - OR change service provider

Still trying to get an answer about services at my folks address. They have been living at ***  also known as **. The cell signal is 1 bar at best, so we either get a cell booster with a DSL or Uverse connection or we will have to cancel our long term association with ATT. The call in service has fa

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Dispatch in Disaray

Hi I'm John Tribuiano and I live in Newark Ca 94560 and I need someone to explain how this could happen two days in a row.  I scheduled an appointment for U-Verse cable installation one week in advance to coincide with my scheduled visit to the Bay Area, my original appointment was scheduled for 12/

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Pole Removal

We have a wood pole at***** Nashville, TN 37204 I now has nothing connected to it other than nine (9) guy wires. Six (6) of the guy wires are anchored on our property and three (3) are anchored to line across Craighead Street. We would like to get this pole removed because our customers continue to

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U-Verse: Billing charges – not as promised during joining as new customer

Hello, I’m Ronnie ***, AT&T phone #[edited for privacy-please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account numbers, etc.] I have been an AT&T wireless customer for over 6 years and I have been a very ha

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Re: Corporate office email

Hello,It has came to my attention that two of your co-workers are dating. One being just a rep while the other being a assistant manager at the Cleburne location 1623a W Henderson St, Cleburne, TX 76033.The reps name is Claudia Massey I am unknowing of the assistant manager. There have been numerous

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Att messed up my yard burying fiber

Att sub contractors came to my house and asked me to let them in my back yard. when I asked what for? they told me they were running cable for att. I know I have an easement, so I asked them before I let them in if they would leave my yard clean? they said yes and of course that is not the case. The

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Remote broke.

Remote broke = S10-S4 Batteries fine Went thru repair steps = still broke Other Remote works How do we get a new remote S10-S4 ?! William D Albany CA [edited for privacy – please do not post personal information]

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Re: Uverse Internet

Name Debbie Patterson account,now bundled.is xxxxxxxxx it includes DirecTV and Uverse Internet.jan2016 I was switched to Express.And the bill went up like 50.00 I complained because 2014 I could watch Uverse basic channels included in my DirecTV pkg.Thats before it was purchased.plus my laptop kept

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